Course: Resolving Contractual Claims and Disputes

Program Outline

Why Claims Occur - The Red Flags

• Situations Causing Costly Claims
• Contractor Practices that Cause Claims
• Owner Practices that Cause Claims
• Causes Associated with: Contract Documents, Contract Awards, Contract Administration and Claim Settlement Procedures and Practices

Contractors Objectives

• Profits
• Fair and Unfair Practices
• Keeping Records

Contracts in Progress

• Avoiding Problems
• Know Your Contract
• General and Special Terms

Claims

• Nature of Claims
• Types of Claims
• Claims Process

Quantification of Damages

• Types of Damages
• Liquidated Damages
• Actual Damages
• Other Considerations

Dispute Resolution

• Negotiation
• Arbitration
• Litigation
• Alternative Dispute Resolution (ADR)

Case Study

• Factual Background of the Project
• The Project Events
• Discussion of the Project; Problems and Responsibilities

The Scandinavian Academy for Training Center adopts the latest scientific and professional methodologies in training and human resource development, aiming to enhance the efficiency of individuals and organizations. Training programs are delivered through a comprehensive approach that includes:

• Theoretical lectures supported by PowerPoint presentations and visual materials (videos and short films).
• Scientific evaluation of participants before and after the program to measure progress and knowledge acquisition.
• Brainstorming sessions and practical role-playing to simulate real-life scenarios.
• Case studies tailored to align with the training content and participants work nature.
• Assessment tests conducted at the end of the program to evaluate the achievement of training objectives.

Each participant receives the training material (both theoretical and practical) in printed form and saved on a CD or flash drive. Detailed reports, including attendance records, final results, and overall program evaluations, are also provided.

Training materials are prepared professionally by a team of experts and specialists in various fields. At the end of the program, participants are awarded a professional attendance certificate, signed and accredited by the Scandinavian Academy for Training Center.

Program Timings:

• 9:00 AM to 2:00 PM 

The program includes:

• A daily buffet provided during the sessions to ensure participants comfort.
• A closing ceremony on the final day to distribute certificates and celebrate participants achievements.

Program Objectives

By the end of the program, participants will be able to:

• Identify and avoid causes for contractual claims and change orders.
• Recognize the different types of claims and how to prevent and/or deal with each type.
• Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation.
• Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.

This Program is designed for

All those involved in implementing contracts and handling claims and change orders; also those involved in any step of contract preparation/ administration for them to appreciate the importance of a well prepared contract